Montra Ranked #48 in 2021 NextGen 101 Managed Service Providers To Watch

NextGen 101 Honors Montra as an Industry Leading Managed Services and Technology Provider 

 NextGen Honors 101 Industry Leading Managed Services and Technology Providers. Selected from 2021 Channel Futures MSP 501 

ATLANTA, September 30, 2021 — Montra has been named as one of the world’s premier managed service providers on the prestigious Channel Futures 2021 NextGen 101 rankings. 

 The 2021 NextGen 101 winners were selected from applications submitted for the 2021 Channel Futures MSP 501. Channel Futures is pleased to name Montra Solutions as number 48 on the 2021 NextGen 101 list 

For the 2nd year running, MSPs from around the globe completed an exhaustive survey and application this spring to self-report product offerings, annual total and recurring revenues, profits, revenue mix, growth opportunities and company and customer demographic information. The NextGen 101 list recognizes MSPs with annual recurring revenues under 20% of total revenue. While these partners offer managed services, they’re also resellers, system integrators, and shops that do project work. 

“We are pleased to be included again in this prestigious group. It is a great confirmation that the work our team has done to serve our customers. Montra is providing unique and much needed software to automate critical IT processes,” said Scott Ryan, CEO, Montra Solutions. “And we are excited to bring this innovation to our customers to help them utilize technology the way they have been promised they can.” 

“The NextGen 101 is designed specifically to honor partners dedicating resources to building out their practices — all while maintaining the integrity of their core businesses”, said Allison Francis, editor and content producer at Channel Partners and Channel Futures. “Given that these companies represent the future of the technology channel and IT industry, the Channel Futures NextGen 101 are the most-watched of all organizations in the channel today”. 

The NextGen 101 list honors industry-leading managed services providers who have shown promise through the leading-edge information technology solutions they offer. Many of the honorees business models place emphasis on generating revenue from the cloud, security, devices, unified employee communication, among others. 

The complete 2021 NextGen 101 List is available at Channel Futures.  

 

Background 

The 2021 NextGen 101 list is based on data collected by Channel Futures. Data was collected online from March 1 through May 24th 2021. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin, and other factors.  The NextGen 101 list honors industry-leading managed services and technology providers who are driving a new wave of growth through the innovative solutions they deliver for customers. 

 About Montra Solutions 

Montra Solutions is a managed IT services provider that has developed modern software to deliver enterprise-grade services to businesses of any size. Montra simplifies complex IT operations with software that securely manages modern systems and data – in the cloud, at the edge, or wherever your business takes you. Montra is based in Atlanta with offices in Tampa and Seattle and customers worldwide. For more information please us at www.montra.io or contact us at info@montra.io.  

 About Channel Futures 

Channel Futures is a media and events platform serving companies in the IT channel industry with insights, industry analysis, peer engagement, business information, and in-person events. Every year, they welcome 7,400+ subscribers to their research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to their training programs, and 225,000 delegates to their events. 

 MEDIA CONTACT: 
Grace FitzGerald 

Marketing Coordinator 

Montra  

gfitzgerald@montra.io 

 

Engaging MSPs: What Should Customers Look For?

Why Engage an MSP? (Part 1)

Managed IT services is external support for a company’s core IT functions. Specifically, it entails end-user support, cloud, security, and device management. Typically billed at a flat rate calculated on supported users or devices, managed IT services offers professional, expert support at a cost that remains the same regardless of how frequently the support is needed.

There are several reasons why a company should engage a managed services provider (MSP) for their IT needs:

Growing Complexity in Cybersecurity Compliance

First, a limited internal IT team may be challenged by the increasing number of clients asking companies to comply with their cybersecurity standards. These compliance projects are time-consuming to manage and often stretch the expertise of in-house IT, triggering the need for outside tools and expertise. These cybersecurity audits almost always expose areas that require remediation to bring the company into compliance. MSPs can provide much-needed expertise and capacity to help with the additional projects created by an audit.

Limited Internal Capacity

Operations small to large reach a point of maximum capacity with their in-house IT resources. Maybe it’s only one individual who was needed to meet the business’ IT needs when the company was founded. With success, a business grows – and this is to be celebrated.

This growth and success, however, comes with additional IT needs. At this point, businesses can experience substantial benefits from hiring an MSP to supplement their IT needs. An MSP can easily alleviate the burden of in-house IT management and take charge over the company’s IT core operations so in-house staff can focus on strategic IT initiatives, or even projects outside of IT.

Migration to the Cloud

When transitioning to cloud and software as a service (SaaS) applications, the IT professional’s job description changes. Ultimately, cloud and SaaS applications lighten the IT burden for maintaining application servers and all the associated support functions. The nature of IT work changes as the business looks to IT to focus less on keeping the systems running and more on data analytics, information workflows, employee productivity and security issues. A great MSP can help with the complexity of shifting data and processes to the cloud, while helping the company define and manage new workflows that maximize the benefit from all the cloud services that are being used.

Yellow Lights and Red Lights

There are acute emergencies (red light events) like cyber attacks that cause businesses to look elsewhere for help. There are also mid-level pain points (yellow lights), or areas where businesses know they need to improve but are slow to take action. Most MSPs are equipped to handle all the possible events that can occur, but great MSPs will be able to identify minor issues before they become major issues with software tools and expertise that ensure no interruption to your day-to-day business operations.

Tedious Tasks

Employee onboarding, offboarding, device management, SaaS management – think of the bottom half of the list of IT tasks your company needs to handle for things to run smoothly. These are responsibilities that no one internal is particularly excited to tackle but they need to be managed regardless. Wouldn’t it be nice if someone else could just handle all of it for you instead? Yes, that’s also what MSPs do – everything that you don’t want to. A great MSP will not only handle these tasks but will also bring software and expertise for ways to automate and improve the operation of these important but uninteresting tasks.

Why Engage an MSP?

Why Engage an MSP? (Part 1)

Managed IT services is external support for a company’s core IT functions. Specifically, it entails end-user support, cloud, security, and device management. Typically billed at a flat rate calculated on supported users or devices, managed IT services offers professional, expert support at a cost that remains the same regardless of how frequently the support is needed.

There are several reasons why a company should engage a managed services provider (MSP) for their IT needs:

Growing Complexity in Cybersecurity Compliance

First, a limited internal IT team may be challenged by the increasing number of clients asking companies to comply with their cybersecurity standards. These compliance projects are time-consuming to manage and often stretch the expertise of in-house IT, triggering the need for outside tools and expertise. These cybersecurity audits almost always expose areas that require remediation to bring the company into compliance. MSPs can provide much-needed expertise and capacity to help with the additional projects created by an audit.

Limited Internal Capacity

Operations small to large reach a point of maximum capacity with their in-house IT resources. Maybe it’s only one individual who was needed to meet the business’ IT needs when the company was founded. With success, a business grows – and this is to be celebrated.

This growth and success, however, comes with additional IT needs. At this point, businesses can experience substantial benefits from hiring an MSP to supplement their IT needs. An MSP can easily alleviate the burden of in-house IT management and take charge over the company’s IT core operations so in-house staff can focus on strategic IT initiatives, or even projects outside of IT.

Migration to the Cloud

When transitioning to cloud and software as a service (SaaS) applications, the IT professional’s job description changes. Ultimately, cloud and SaaS applications lighten the IT burden for maintaining application servers and all the associated support functions. The nature of IT work changes as the business looks to IT to focus less on keeping the systems running and more on data analytics, information workflows, employee productivity and security issues. A great MSP can help with the complexity of shifting data and processes to the cloud, while helping the company define and manage new workflows that maximize the benefit from all the cloud services that are being used.

Yellow Lights and Red Lights

There are acute emergencies (red light events) like cyber attacks that cause businesses to look elsewhere for help. There are also mid-level pain points (yellow lights), or areas where businesses know they need to improve but are slow to take action. Most MSPs are equipped to handle all the possible events that can occur, but great MSPs will be able to identify minor issues before they become major issues with software tools and expertise that ensure no interruption to your day-to-day business operations.

Tedious Tasks

Employee onboarding, offboarding, device management, SaaS management – think of the bottom half of the list of IT tasks your company needs to handle for things to run smoothly. These are responsibilities that no one internal is particularly excited to tackle but they need to be managed regardless. Wouldn’t it be nice if someone else could just handle all of it for you instead? Yes, that’s also what MSPs do – everything that you don’t want to. A great MSP will not only handle these tasks but will also bring software and expertise for ways to automate and improve the operation of these important but uninteresting tasks.

Service Delivery – Summer Internship

Service Delivery 

Atlanta, GA

Category: Support

Type: Summer Internship (June – August)

Montra Solutions is an ambitious next-generation managed IT services provider with plans to revolutionize a $200B global industry. This is no ordinary startup. We have a proven management team that has successfully built and exited multiple software and managed service companies. We are seeking intelligent and motivated people with great upbeat energy and a passion for serving our customers well. We need people who want to get stuff done, but who are also smart enough to figure out new ways to automate and accelerate the work that we do. We like competing and winning, and we know that by constantly improving what we do we will continue to win and grow.

In the Internship in Service Delivery at Montra Solutions, you will work with Montra’s Service Delivery team to provide support for the IT services that are being provided to our customers. Work will include some direct interaction with customers and will also include fulfillment of services that require hardware and software support capabilities.

RESPONSIBILITIES:

  • Support the Service Delivery team in delivering great customer service on customer hardware, software and other systems
  • Troubleshoot issues with customer systems as well as internal systems used for supporting customer
  • Update software and maintain hardware when requested
  • Provision new or returned desktops, servers or other systems
  • Research technology solutions and report pricing and options to supervisors
  • Work on tools that improve the service delivery processes of the company

REQUIRED QUALIFICATIONS:

  • Must be open and excited to learn new technologies
  • Must have strong communication skills, both written and oral
  • Should be customer service-oriented

PREFERRED QUALIFICATIONS:

  • Experience in managed IT services, telco, cableco, security or networking
  • Experience is data analytics and visualization

EDUCATION REQUIREMENTS:

  • Must be in pursuit of a Bachelor degree at an accredited institution

WORKING AT MONTRA SOLUTIONS

We are building a dynamic environment that includes software development and service operations to support our rapidly growing customer base. Our customers are looking to us to provide rock-solid reliability of their hybrid IT operations, so that their applications and data are available, protected, and in compliance. We are utilizing the latest technologies to integrate disparate IT silos and automate support workflows across the entire IT operation of our customers. We are pushing the envelope for how IT services can be reliably managed and scaled, and we a looking for people that are passionate about taking this journey with us.

YOU WANT TO TALK TO US IF…

  • You have a passion for delivering great customer service
  • You like innovating for reliability, availability and security
  • You are motivated by disrupting the norm
  • You thrive in the frenetic energy of a startup

WHAT WE OFFER

  • Competitive salary
  • Full benefits coverage
  • Professional development stipend
  • Flexible work environment
  • Modern vacation policies

Montra Solutions is an equal opportunity employer and encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve. Learn more about us at

www.montra.io/careers.