Leveraging Technology to Enhance IT Onboarding

Employee onboarding is a crucial process for any organization, and it’s especially important for the information technology (IT) department. If done correctly, onboarding can help new employees feel comfortable and confident in their roles and increase retention rates. However, onboarding is often a lengthy and complex process, and without the proper tools and resources, it can be difficult to get new hires up to speed quickly. Fortunately, technology can help streamline the onboarding process and make it more efficient, effective, and enjoyable for everyone involved.

In this post, we’ll explore how organizations can leverage technology to improve their IT onboarding process. Whether you’re a CIO, COO, CHRO, or IT Director, you’ll learn about the latest tools and strategies that can help you onboard new hires more effectively and quickly.  

Applying better technology to the IT onboarding can improve the process in four distinct ways:

1.     Reduced Time To Productivity

A study by Aberdeen Group found that an effective onboarding program can improve new hire time-to-productivity by 60% and reduce turnover by 50%. By using technology such as automation software and remote support, companies can speed up the onboarding process and get new employees up to speed faster.

2.     Increased Employee Engagement

A study conducted by Glassdoor found that effective onboarding processes led to higher employee engagement levels, which in turn led to higher productivity and lower turnover rates. By directly connecting HR onboarding software to IT onboarding software, companies can create a faster and more effective onboarding experience for new employees.

3.     Improved Talent Retention

According to the Society of Human Resource Management (SHRM), effective onboarding can improve new hire retention by up to 25%. By using technology to streamline the onboarding process, companies can reduce the risk of new employees feeling overwhelmed or frustrated, which can lead to a higher rate of retention.

4.     Cost Savings

A survey by CareerBuilder found that the average cost of a bad hire is $14,900. By removing manual work through checklist and spreadsheets, companies can reduce the cost associated with the onboarding process. While no companies want to make a bad hire, reducing the costs associated with good hires or bad hires improves the company’s talent retention program overall

A tool that can help improve the IT onboarding process is automation software. Automation software can take over repetitive onboarding tasks such as provisioning new accounts, procuring new devices, configuring access to multiple SaaS applications, and assigning permissions to all those apps. By automating these tasks, companies can reduce errors and speed up the onboarding process, allowing new employees to become effective faster.

Montra is the innovator of “IT Management as a Service”, and Montra’s platform provides automation to help improve the IT onboarding process. With Montra, organizations can develop standard onboarding profiles that automate account and group creation while providing a centralized view of the location and assignment of all a company’s devices. Montra has helped companies streamline their IT onboarding process from weeks to hours, reducing the time and effort required to get a new employee fully effective.

In conclusion, technology can help make the IT onboarding process more efficient and effective, reducing the time and effort required to set up new employees while improving their understanding and engagement with the company. By using tools such as Montra or other automation software, companies can streamline IT onboarding, reducing errors, and improving productivity while improving the satisfaction of new employees. Ultimately, improving the IT onboarding process can have significant benefits for the company, its employees, and the bottom line.

References:

Aberdeen Group. (2013). Onboarding 2013: A New Look at New Hires. Retrieved from https://www.aberdeen.com/research/8777/rr-onboarding-new-hires/content.aspx

Glassdoor. (2015). The True Cost of a Bad Hire. Retrieved from https://www.glassdoor.com/employers/blog/the-true-cost-of-a-bad-hire/

Society for Human Resource Management. (2017). Onboarding New Employees: Maximizing Success. Retrieved from https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/onboardingnewemployees.aspx

CareerBuilder. (2017). The Real Cost of a Bad Hire. Retrieved from https://www.careerbuilder.com/advice/the-real-cost-of-a-bad-hire

Montra Expands Customer Base with Addition of Discovery Storage

Montra Expands Customer Base with Addition of Discovery Storage

Next-gen Self-Storage Facility Operator Gets Nationwide Coverage with Montra’s Remote IT Management Platform

ATLANTA (June 20, 2023) — Montra, the leader in IT management-as-a-service, announces today it has signed Discovery Storage as a new customer, handling the company’s distributed IT management needs.

“We needed a single nationwide partner to design, rollout, and manage all our properties’ technology assets across all our locations. Montra was the right choice and they have been instrumental in keeping our devices secure, while cutting our IT management time and cost,” says Dan McCoy, Co-founder and Managing Partner, Discovery Storage. “Montra helps us keep the advanced technology in our properties working securely so our on-site staff can focus on delivering great service to our customers.”

By staging, pre-configuring network gear, and assisting the onsite installers, Montra set up all of Discovery Storage’s systems remotely without the cost of flying specialists to every location. Montra’s ongoing monitoring enables proactive response to find and fix issues as they arise. If needed, Montra’s software manages the process of returning systems for repair or replacement, providing Discovery Storage’s management visibility through the entire process.

“We are proud to work with Discovery Storage and look forward to growing our partnership as they expand across North America,” says Scott Ryan, CEO, Montra. “Whether you are onboarding remote employees or deploying devices into remote locations, our software manages the workflows to get people productive and devices secure quickly and efficiently.”

About Montra

Montra is the leader in IT Management-as-a-Service which provides advanced remote IT management for today’s workplace. Montra is trusted by some of the world’s most recognizable brands which use our innovative platform to provide exceptional service automation and responsiveness. Montra’s platform is directly integrated with our customers’ other software for seamless, efficient, automated tracking of devices, regardless of location. Headquartered in Atlanta, Georgia, the company was founded by industry experts with decades of technology leadership. Recognized by Channel Futures as an MSP to Watch and listed on the Inc. 5000, Montra is a proud member of the ATDC at Georgia Tech. For more information visit www.montra.io or connect with us on LinkedIn or Twitter.

 

 

Mastering IT Logistics Management: 5 Things Retailers’ IT Asset Tracking System Should Deliver

IT asset management for the retail industry allows for tighter security and gives retailers a comprehensive understanding of their assets to make informed decisions. Scott Ryan presents several requirements that must be met when considering a tracking solution for your business. Read this article published on Retail Info Systems’ News site – Mastering IT Logistics Management: 5 Things Retailers’ IT Asset Tracking System Should Deliver. 

https://rb.gy/bxua7

Cyber-readiness Strategy 12: Multi-Layer Security Strategy

Security is asymmetrical. Where businesses must plan, prepare and defend against every threat or scenario, cybercriminals only need to find a single weakness or hole in your defenses to carry out their malicious plans.

Protect your data and your business by deploying multiple security strategies together as one. By using a multi-layer security approach, you can make it much more difficult for cybercriminals to penetrate your organization and cause serious damage.

When it comes to cybersecurity, businesses cannot afford to take chances. Deploying a multi-layer security strategy is the best way to protect your data and your business from the ever-growing threat of cybercrime.

A multi-layer security approach uses multiple security measures to create a defense in depth. By using multiple layers of security, you can make it much more difficult for cybercriminals to penetrate your organization and cause serious damage.

Here are 5 tips for building an effective multi-layer security strategy:

1.     Implement Strong Authentication Measures

One of the most important components of a multi-layer security strategy is strong authentication. Authentication is the process of verifying that someone is who they claim to be. There are many different authentication methods, but the most common are something you know (like a password), something you have (like a security token), or something you are (biometrics).

Using multiple authentication factors – known as two-factor (2FA) or multifactor authentication (MFA) – is the best way to ensure that only authorized users can access your data. Requiring MFA makes it much more difficult for cybercriminals to gain access to your systems, as they would need to have possession of all the required factors.

2.     Encrypt All Sensitive Data

Another important element of a multi-layer security strategy is encryption. Encryption is the process of transforming readable data into an unreadable format. Encrypting sensitive data helps to protect it from being accessed by unauthorized individuals, even if they can penetrate your defenses.

Encryption should be implemented for data “at rest” and “in flight”. Most web services today will use secure socket layer (SSL) encryption to encrypt communication sessions “in flight” between users and the service. Data sitting on a storage device – hard drive or SSD – is “at rest” and can most often be encrypted using features the device operating system (OS). It usually needs to be activated during setup and a policy control needs to be set so it cannot be turned off.

3.     Implement Perimeter Security

Your workforce and company resources in your offices need to be protected by sophistication perimeter security techniques. A firewall controls the flow of traffic between your private network and the public Internet. It can be used to allow or block traffic based on a set of rules. This helps to protect your network from unauthorized access and malicious activity.

Intrusion detection and prevention systems (IDPS) are another important layer of security. These systems are designed to detect and prevent unauthorized access to computer networks. IDPS can be deployed as hardware, software, or a combination of both. They work by monitoring network traffic and looking for suspicious activity that may indicate an attempted intrusion. When IDPS detect suspicious activity, they can take action to block the attempt and alert the system administrator. This helps to prevent attacks before they can do any damage.

4.     Utilize Perimeterless Defense Systems

When your workforce is working outside the office, they are also outside the firewall. When this is the case, other “zero-trust” or “perimeterless” tactics need to be added. If the user’s device OS supports a firewall, it should be activated and managed by policies that can be pushed from a central authority. DNS Security – both DNS filtering and DNS encryption should be implemented to prevent users being redirected to fraudulent sites without their knowledge.

Finally, endpoint detect & respond (EDR) software should be installed on any user device to help prevent malware, ransomware or other malicious code from infecting the device.

5.     Educate Your Employees

One of the most important components of a company security strategy is education. It is essential that all employees are aware of the risks associated with cybersecurity and the best practices for avoiding them. Employees should be trained on how to identify phishing emails, spot social engineering attacks, and understand the importance of keeping their passwords safe.

In addition, employees should know what to do if they suspect that their account has been compromised. They should know how to report suspicious activity and whom to contact for help. By educating your employees about cybersecurity risks and best practices, you can help to protect your business from attacks.

A multi-layer security strategy is the best way to protect your business from cybercrime. By implementing multiple security measures, you can make it much harder for cybercriminals to succeed in their attacks.

By following these tips, you can make it much harder for cybercriminals to succeed in their attacks. Implementing a multi-layer security strategy is an essential part of protecting your business from the ever-growing threat of cybercrime. By doing so, you can help to ensure that your business is as safe as possible from the ever-growing threat of cybercrime.

So what are you waiting for? Implement a multi-layer security strategy today to help keep your business safe from cybercrime. If you would like more information or have questions about how strong your cyber-readiness is, please contact Montra at sales@montra.io.

Montra Makes the 2022 Inc. 5000 in First Year of Eligibility

Montra Makes the 2022 Inc. 5000

in First Year of Eligibility

With Three-Year Revenue Growth of 305 Percent, Montra Ranked 1,976 Among America’s Fastest-Growing Private Companies

ATLANTA (August 18, 2022) — Inc. has revealed that Montra, innovator of advanced remote IT management solutions for today’s workplace, is No. 1,976 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America. The list represents a one-of-a-kind look at the most successful companies within the economy’s most dynamic segment: independent businesses. Facebook, Under Armour, Microsoft, and many other well-known names gained their first national exposure as honorees on the Inc. 5000. Montra was also ranked #117 in the U.S. and #9 in Georgia for IT Services companies.

“We are thrilled to be recognized on the 2022 Inc. 5000 list for our rapid company growth over the past three years,” shared Scott Ryan, CEO of Montra. “As we continue to focus on serving our customers and their growth, it is exciting to be recognized for our efforts at re-inventing remote IT management, delivering innovations in IT onboarding and technology logistics software and services,”

The Inc. 5000 recognition joins other 2022 awards for Montra including being named to the MSP 501 list and the Technology Association of Georgia Top 40.

Montra software and services are addressing the business challenges that remote work and edge technology deployments are creating by automating the logistics of remote IT to improve the speed, cost and security. Montra’s platform is directly integrated with a company’s operational software for seamless, efficient, automated tracking of assets, regardless of location.

“We have a great team that is focused on building innovative solutions and delivering great customer service,” Ryan added. “Finding and nurturing people with a passion for that combination is what Montra is all about.”

Montra joins companies on the 2022 Inc. 5000 that have not only been successful, but have also demonstrated resilience amid labor shortages, and the ongoing impact of Covid-19.

“The accomplishment of building one of the fastest-growing companies in the U.S., in light of recent economic roadblocks, cannot be overstated,” says Scott Omelianuk, editor-in-chief of Inc. “Inc. is thrilled to honor the companies that have established themselves through innovation, hard work, and rising to the challenges of today.”

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000. The top 500 companies are featured in the September issue of Inc. Magazine, which will be available on August 23.

About Montra

Montra is the innovator of advanced remote IT management solutions for today’s workplace. Headquartered in Atlanta, Georgia, Montra is trusted by some of the world’s most recognizable brands and is known for exceptional service. Montra’s platform is directly integrated with a company’s operational software for seamless, efficient, automated tracking of assets, regardless of location. The company was founded by industry experts with decades of strategic and technical leadership. Recognized by Channel Futures as an MSP to Watch, and listed on the Inc. 5000, Montra is a proud member of the MSP Alliance and ATDC at Georgia Tech University. For more information visit www.montra.io or connect with us on LinkedIn or Twitter.

More about Inc. and the Inc. 5000

Methodology

Companies on the 2022 Inc. 5000 are ranked according to percentage revenue growth from 2018 to 2021. To qualify, companies must have been founded and generating revenue by March 31, 2018. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2021. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2018 is $100,000; the minimum for 2021 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places. The top 500 companies on the Inc. 5000 are featured in Inc.magazine’s September issue. The entire Inc. 5000 can be found at http://www.inc.com/inc5000.

About Inc.

The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Conference & Gala is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit www.inc.com.

For more information on the Inc. 5000 Conference & Gala, visit http://conference.inc.com/.

Contacts

MEDIA CONTACT:

Monty Rachleff
marketing@montra.io