Four Benefits of Outsourcing Your IT Logistics Processes

IT logistics is the set of process a business must execute to securely and efficiently deploy and manage IT devices in their remote operations. Whether in retail, consulting, healthcare, tech, or sports & entertainment, companies are deploying more technology in more far-flung locations than ever before. The IT logistics processes of your business can be quite tricky and require an extensive amount of expertise. From ensuring the security of sensitive data to tracking the location of your hardware and software assets, IT logistics can pose quite a challenge to modern tech-enabled companies. One way to tackle this challenge is outsourcing your IT logistics processes. We discuss here the top four benefits of outsourcing IT logistics processes, which can assist you in making an informed decision about how to handle your company’s IT logistics needs.

1. Increased flexibility

Outsourcing IT logistics processes provide businesses with the flexibility to scale their IT needs up or down, depending on the changing market conditions. This flexibility allows businesses to manage their IT budgets better, and only pay for what they need. With outsourcing, businesses can supplement their internal IT teams during peak periods, or reduce their contract requirements during the off-season. Outsourcing IT logistics processes make it possible to align IT logistics with business goals and requirements.

Consider the findings from a survey conducted by Computer Economics, which revealed that 56% of businesses have outsourced their IT functions due to the scalability and flexibility it offers. Additionally, the Information Services Group’s (ISG) Managed Services Study found that 70% of businesses that outsourced their IT logistics services experienced improved budget management, primarily due to the ability to scale their logistics operations according to business needs. These numbers not only highlight the benefits of outsourcing in terms of flexibility but also illustrate how outsourcing IT logistics can contribute towards efficient budget management.

2. Improved Risk Management

Outsourcing IT logistics services help businesses to reduce their risk exposure when preparing devices for deployment, and managing and securing devices deployed in the field. A study by IBM revealed that the average cost of a data breach in 2020 was $3.86 million, showing the substantial financial risk businesses face. By outsourcing IT logistics services, businesses can leverage best-in-class logistics software and processes to optimize availability, security and cost. Similarly, a survey by Intel Security found that 43% of businesses had experienced at least one data breach in the past year, further illustrating the need for businesses to outsource IT logistics to reliable, expert providers.

Good IT logistics companies offer pre-deployment security testing as well as post-deployment secure and private processing of data collected from devices in the field or when returned for processing. Good IT logistics partners will also provide data backup and recovery solutions that help businesses recover from data loss, ransomware, and other cyber-attacks.

Outsourcing IT logistics processes can also improve compliance with industry-standard regulations such as HIPAA, PCI DSS, and NIST by deploying the necessary security and privacy measures to protect sensitive data. A Verizon report found that only 28.6% of organizations are fully PCI DSS compliant, indicating the challenges that businesses face in adhering to industry standards. Outsourcing to a company with proven expertise in compliance can significantly alleviate these challenges.

3. Competitive Advantage

Outsourcing IT logistics processes provide businesses with access to high-end technology and top-notch expertise. Outsourcing companies typically have trained personnel and the latest technologies, making it possible for businesses to benefit from both. This is especially important for small businesses that cannot afford to hire and maintain a full-fledged IT team. CompTIA’s 6th Annual Trends in Managed Services report also highlighted that 89% of businesses that outsourced their IT logistics felt they had a competitive advantage over businesses that didn’t.

Outsourcing IT logistics processes not only provides businesses with access to current technologies but also future-proofs their operations against rapidly changing technologies. A recent study by Gartner revealed that 65% of organizations that outsource their IT logistics services have experienced technological advancements that would have been otherwise inaccessible. Furthermore, a survey by Deloitte showed that 66% of businesses that outsourced their IT logistics services had gained access to intellectual capital, which they wouldn’t have procured otherwise.

This access to top-notch expertise not only provides an edge over competitors but also allows for a focus on innovation and business growth. Outsourcing IT logistics services provides a significant competitive advantage in both technology access and expert knowledge.

4. Cost Reduction

Last but not least, outsourcing your IT logistics processes can be an excellent way to save money. Hiring an in-house logistics team can be quite expensive, with salaries, benefits, and training costs. Conversely, outsourcing IT logistics can offer financial advantages such as lower costs of operation, fixed contracts, and reduced overhead costs. Such benefits allow businesses to free up capital for other areas, such as product development, marketing, and other critical business functions.

According to a study by Deloitte, 59% of businesses outsource to cut costs. CompTIA’s 5th Annual Trends in Managed Services report shows that the average cost of a mid-level IT professional’s salary is $82,000. This doesn’t include additional costs such as benefits, office space, and training. On the other hand, a managed IT logistics contract could cost a mid-size business as little as $3,000 a month, which totals around $36,000 per year. This represents savings of more than 50% a year, which can then be invested in areas like product development and marketing, thus fueling business growth.

Additional Factors

While outsourcing IT logistics processes also helps with certain challenges that businesses must be prepared to address. These include potential issues with quality control, data security concerns, and the need for effective communication and collaboration with the outsourcing partner. It’s crucial for businesses to carefully assess their potential partners’ capabilities and establish clear expectations and guidelines to ensure a successful outsourcing relationship.

In Conclusion

Outsourcing IT logistics processes can provide businesses with numerous benefits such as cost reduction, competitive advantage, increased flexibility, and improved risk management. The advantages of outsourcing are ideal for businesses that need the benefits of IT logistics processes but without the high costs associated with recruiting and retaining an internal logistics team. It is essential to choose a reliable, trusted, and experienced logistics company. With the proper software and services solution, businesses can improve their bottom line by focusing on their core business functions, while the outsourcing company takes care of the IT logistics processes.

Mastering IT Logistics Management: 5 Things Retailers’ IT Asset Tracking System Should Deliver

IT asset management for the retail industry allows for tighter security and gives retailers a comprehensive understanding of their assets to make informed decisions. Scott Ryan presents several requirements that must be met when considering a tracking solution for your business. Read this article published on Retail Info Systems’ News site – Mastering IT Logistics Management: 5 Things Retailers’ IT Asset Tracking System Should Deliver. 

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Cyber-readiness Strategy 11: Reduce Supply Chain Vulnerabilities

Nearly two-thirds of firms (65%) have experienced cyber-related issues in their supply chain in the past year. As a part of your cyber readiness plan, you must deploy protocols to evaluate and monitor the security of your supplier networks and third-party vendors.

The supply chain is only as strong as its weakest link, and with the increasing complexity of global supply chains, that weak link is becoming increasingly difficult to find and fix. Cybersecurity threats can come from anywhere in the world, and they can have a devastating impact on businesses of all sizes. That’s why it’s so important to include reducing supply chain vulnerabilities into your cyber-readiness plan. By taking steps to secure your supply chain, you can help protect your business from the devastating effects of a cyberattack.

Here are 7 ways to reduce your supply chain cybersecurity vulnerabilities:

1.     Understand Your Supply Chain

To reduce supply chain cybersecurity vulnerabilities, it is important to first understand your supply chain fully. By understanding the different components of your supply chain, you can better identify potential cyber risks and take steps to mitigate them. Make sure to conduct a thorough analysis of your supply chain including all your upstream and downstream partners, so that you can identify any potential weak points throughout the chain.

2.     Train Your Employees

This first place to start reducing your supply chain cybersecurity vulnerabilities is to train your employees. Employees should be trained on how to identify potential risks and how to mitigate them. They should also be aware of the different security controls that you have in place. By educating your employees, you can help reduce the risk of supply chain disruptions and keep your business running smoothly. If you are not comfortable doing this in-house, look for a third-party that has expertise in cyber-security training especially with supply chain in mind.

3.     Educate Your Suppliers

Another important step in reducing supply chain cybersecurity vulnerabilities is to educate your suppliers. Suppliers should be made aware of the different security controls that you have in place. They should also be trained on how to identify potential risks and how to mitigate them. You should look at cyber-security standards like NIST 800-161 and ISO 28000:2022, so that you have a common language and set of standards to use in your discussions with your suppliers.

By educating your suppliers, you can help reduce the risk of supply chain disruptions and keep your business running smoothly.

4.     Conduct Risk Assessments

Another important step in reducing supply chain cybersecurity vulnerabilities is to conduct risk assessments. By identifying potential risks, you can take steps to mitigate them. Risk assessments should be conducted on a regular basis – usually annually or semi-annually – so that you can keep up-to-date on the latest threats even as your supply chain changes. Risk assessments can be conducted with in-house personnel, but third-parties are often used to make certain that ‘new eyes’ a looking at the supply chain systems periodically.

5.     Implement Security Controls

Once you have identified potential risks, you can then take steps to mitigate them by implementing security controls. There are a variety of different security controls that you can implement, depending on the specific needs of your organization’s supply chain.

For instance, if you are moving computers or other smart devices through your supply chain, you need to take into consideration the patching and updating of those systems if they have been sitting in inventory for a long time. You should also consider the proper handling of those systems if they are returned for repairs. The systems should be air-locked until it is determined that they are not a risk to your organization.

6.     Have an Incident Response Plan

In the event of a supply chain disruption, it is important to have an incident response plan in place. This plan should include steps that you will take to mitigate the impact of the disruption. It should also include a list of contacts that you will need to contact in the event of a disruption. A complete Incident Response Plan will cover all aspects of your operation, not just your supply chain, but the supply chain has historically been left out of security planning. As modern supply chains become heavily digitized and as the items in the supply chain increasingly have software components to them, the Incident Response Plan needs to take the supply chain into account.

7.     Use a Cyber-aware Third Party Logistics Provider

If you are not sure how to reduce supply chain cybersecurity vulnerabilities, you may want to consider getting help from a third party logistics provider. A third party logistics provider can help you with a variety of different aspects of your supply chain. They can help you conduct risk assessments, implement security controls, and train your employees. By getting help from a third party logistics provider, you can effectively reduce supply chain cybersecurity vulnerabilities.

Now that you know more about how to reduce supply chain cybersecurity vulnerabilities, you can take steps to protect your business. By taking these steps, you can help reduce the impact of a supply chain disruption and keep your business running smoothly. Cybersecurity is an important issue in the supply chain that should be given the attention it needs. By taking a proactive approach, you can help reduce the risk of supply chain disruptions and keep your business running smoothly.

If you are not sure how to start assessing or remediating your supply chain cybersecurity vulnerabilities, you may want to consider getting help from a security-aware third party logistics provider. By working with a third-party logistics provider that has strong cyber-security skills, you can have confidence that you can effectively reduce your supply chain cybersecurity vulnerabilities.

If you have any questions or would like more information about reducing supply chain cybersecurity vulnerabilities, please contact us. We would be happy to help you protect your business from the many threats that exist in today’s digitized supply chain. If you would like more information or have questions about how strong your cyber-readiness is, please contact Montra at sales@montra.io.