User Terms of Service
Last Updated: April 17, 2024
Thank you for using the website and services offered by Montra Technologies, Inc. (together with its subsidiaries and other affiliates, “Montra,” “we,” “us,” “our“), which provide certain information technology services, including but not limited to, information management, device management, and other services that may be added to Montra’s website and service offerings from time to time (Montra’s website, services, and any related software, mobile applications and other applications are referred to collectively herein as the “Montra Services“). These User Terms of Service (the “User Terms“) govern your individual access and use of the Montra Services and apply to you as a user of the Montra Services (“You” or “User“).
PLEASE REVIEW THESE USER TERMS CAREFULLY. BY ACCEPTING THESE USER TERMS OR USING ANY OF THE MONTRA SERVICES, YOU AGREE THAT THESE TERMS AND CONDITIONS WITH MONTRA ARE A LEGALLY BINDING CONTRACT BETWEEN YOU AND US.
Your account registration constitutes an acknowledgement that you can electronically receive, download, and print these User Terms, and that you consent to do business electronically.
1. Customer’s Choices and Instructions
An organization or other third-party who we refer to in these User Terms as “Customer,” has invited you to create a Montra account.
1.1 What This Means for You—and for Us
Customer has separately agreed to our Customer Terms of Service and/or entered into a written agreement with us or our affiliate(s) (in either case, the “Customer Agreement“) that permitted Customer to create and configure a Montra account so that you and others could register for a Montra account or use Montra Services (each invitee granted access to the Montra Services, including you, is an “Authorized User“). The Customer Agreement contains our commitment to deliver the Montra Services to Customer, who may then invite Authorized Users to create Montra accounts. When an Authorized User (including, you) submits data or information to the Montra Services (“Customer Data“), you acknowledge and agree that the Customer Data is owned by Customer and the Customer Agreement provides Customer with many choices and control over that Customer Data. For example, Customer may enable or disable third party integrations, manage permissions, and request that Montra share User data with a third party, and these choices and instructions may result in the access, use, disclosure, modification or deletion of certain or all Customer Data.
1.2 The Relationship Between You, Customer and Us and Disclaimer
AS BETWEEN US AND CUSTOMER, YOU AGREE THAT IT IS SOLELY CUSTOMER’S RESPONSIBILITY TO (A) INFORM YOU AND ANY AUTHORIZED USERS OF ANY RELEVANT CUSTOMER POLICIES AND PRACTICES AND ANY SETTINGS THAT MAY IMPACT THE PROCESSING OF CUSTOMER DATA; (B) OBTAIN ANY RIGHTS, PERMISSIONS OR CONSENTS FROM YOU AND ANY AUTHORIZED USERS THAT ARE NECESSARY FOR THE LAWFUL USE OF CUSTOMER DATA AND THE OPERATION OF THE MONTRA SERVICES; (C) ENSURE THAT THE TRANSFER AND PROCESSING OF CUSTOMER DATA UNDER THE AGREEMENT IS LAWFUL; AND (D) RESPOND TO AND RESOLVE ANY DISPUTE WITH YOU AND ANY AUTHORIZED USER RELATING TO OR BASED ON CUSTOMER DATA, THE MONTRA SERVICES OR CUSTOMER’S FAILURE TO FULFILL THESE OBLIGATIONS. MONTRA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, TO YOU RELATING TO THE MONTRA SERVICES, WHICH ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS.
2. User Limitations
2.1 You Must be Over the Legal Age
The Montra Services are not intended for and may not be accessed and used by Users under the age of thirteen (13) (or the legal age of consent in your applicable jurisdiction, if higher) or otherwise barred from using the Services under applicable law. You represent that you are over the legal age and are the intended recipient of Customer’s invitation to the Montra Services. You may not access or use the Montra Services for any purpose if either of the representations in the preceding sentence is not true. You also represent that your use of the Montra Services complies with all wage and hour laws, employment laws, and any other applicable laws and regulations.
2.2 You Must Follow the Rules
All Users are prohibited from engaging in conduct that presents a credible risk of harm to other users, our customers, the Services or any third parties (“Prohibited Activities“), including but not limited to actual or attempts to directly or indirectly:
- reverse engineer, decompile, disassemble or otherwise create, attempt to create or derive the source code underlying the Montra Services;
- transfer, resell, lease, license, or assign Montra Services or otherwise offer the Montra Services on a standalone basis, or permit any third party to access the Montra Services, without express permission from Montra;
- use or access the Montra Services to build a similar or competitive product or service or for the purpose of obtaining unauthorized access to the Montra Services;
- share your Montra username and password with any other person, or allow any other person to use your Montra username and password to access the Montra Services;
- develop, support or use software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the Montra Services or otherwise copy profiles and other data from the Montra Services in order to enable, use, or build a similar or competitive product or service;
- tamper with the security of Montra’s systems or tamper with other customer accounts of Montra;
- attempt to probe, scan or test the vulnerability of any Montra systems or to breach the security or authentication measures of Montra’s systems;
- use the Montra Services to send payments directly or indirectly to, or for the benefit of, any person or entity that is (a) located in any country or jurisdiction that is subject to U.S. economic sanctions; (b) identified on any U.S. government list of prohibition, including the Specially Designated Nationals and Consolidated Sanctions List of the Office of Foreign Assets Control, U.S. Department of the Treasury; or (c) owned or controlled by any person or entity in (a) or (b);
- use or launch any automated system, including “robots,” “spiders,” or “offline readers,” that sends more requests to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional browser;
- use the Montra Services in any manner that damages, disables, overburdens, or impairs any of our websites, servers, or otherwise interferes with any other party’s use of the Montra Services;
- access the Montra Services other than through our interface;
- engage in harassing or other inappropriate behavior with respect to any Montra employee;
- use the Montra Services for any fraudulent activity or purpose; or
- use the Montra Services in violation of any applicable law, for illegal activities, or for activities outside the scope expressly permitted hereunder.
For the avoidance of doubt, Montra welcomes and encourages the responsible disclosure of security vulnerabilities through its Vulnerability Reporting program, with more details available at Vulnerability Reporting. Legitimate participation in Montra’s Vulnerability Reporting program is not a violation of the security-related prohibitions of this Section.
If we believe you have engaged in any Prohibited Activities, we may suspend or terminate your access.
2.3 You Are Here At the Pleasure of Customer (and Us)
These User Terms remain effective until Customer’s subscription for you expires or terminates, or your access to the Montra Services has been terminated by Customer or us. Please contact Customer if you at any time or for any reason wish to terminate your account, including due to a disagreement with any updates to these User Terms.
3. Limitation of Liability
If we believe that there is a violation of these User Terms or any of our other policies that can be remediated by asking Customer to take action, we will, in most cases, ask Customer to take action rather than intervene. IN NO EVENT WILL YOU OR WE HAVE ANY LIABILITY TO THE OTHER FOR ANY LOST PROFITS OR REVENUES OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES HOWEVER CAUSED, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, AND WHETHER OR NOT THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNLESS YOU ARE ALSO A CUSTOMER (AND WITHOUT LIMITATION TO OUR RIGHTS AND REMEDIES UNDER THE CUSTOMER AGREEMENT), YOU WILL HAVE NO FINANCIAL LIABILITY TO US FOR A BREACH OF THESE USER TERMS. OUR MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY BREACH OF THE USER TERMS IS ONE HUNDRED DOLLARS ($100) IN THE AGGREGATE. THE FOREGOING DISCLAIMERS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW AND DO NOT LIMIT EITHER PARTY’S RIGHT TO SEEK AND OBTAIN EQUITABLE RELIEF.
Montra is a workplace tool intended for use by businesses and organizations and not for consumer purposes. To the maximum extent permitted by law, you hereby acknowledge and agree that consumer laws do not apply. If however any consumer laws do apply and cannot otherwise be lawfully excluded, nothing in these User Terms will restrict, exclude or modify any statutory warranties, guarantees, rights or remedies you have, and our liability is limited (at our option) to the replacement, repair or resupply of the Services or the pro-rata refund to Customer of pre-paid fees for your subscription covering the remainder of the term.
4. General Provisions
4.1 Mobile Services
The Montra Services include certain services that are available via a mobile device, including (i) the ability to upload content to the Montra Services, (ii) the ability to browse the Montra Services and other websites, and (iii) the ability to access certain features (collectively, the “Mobile Services”). To the extent you access the Montra Services through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. By using the Mobile Services, you agree that Customer and Montra may communicate with you by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us. In the event you change or deactivate your mobile telephone number, you agree to promptly update your account information to ensure that your messages are not sent to the person that acquires your old number.
4.2 Consent to Electronic Delivery; Electronic Signature
(a) Electronic Signature. When you execute documents using the e-signature tools set forth in the Montra platform (“E-Sign Service“), you consent to electronically sign such documents, including employment-related documents, and agree that your electronic signature (“Electronic Signature“) is the legal equivalent of your manual or handwritten signature. By selecting an “I Accept” button or otherwise placing an Electronic Signature on a document while in your Montra Account, you expressly affirm that: (i) you are able to access and view the relevant document that you are electronically signing, (ii) you consent to conduct business electronically with respect to the transaction contemplated by the document, (iii) you agree to the use of an Electronic Signature for the document, and (iv) you are authorized to enter into the relevant agreement, and be bound by its terms. You further agree that no certification authority or other third-party verification is necessary to validate your Electronic Signature, and that the lack of such certification or third-party verification will not in any way affect the enforceability of your Electronic Signature or any resulting agreement.
(b) Electronic Delivery. You agree that Customer and Montra may electronically deliver Service-related documents and/or disclosures to you (including for any persons whom you are the legal guardian), which may include tax and health insurance notices, as applicable. You also authorize Montra to receive such Service-related documents and/or disclosure electronically on your behalf, and agree to be notified of such notices electronically. Customer and Montra may provide electronic delivery via email to the email address provided by you in the Montra platform or by reference to a location on the Montra platform to which you have access.
(c) Withdrawing Consent. As a User, you are entitled to withdraw your consent to electronic signatures or electronic disclosures at any time by contacting Customer. However, you acknowledge that if you withdraw consent: (i) Montra cannot guarantee that you will be able to obtain relevant disclosures, whether in paper or electronic form, nor maintain full access to the Montra Services, (ii) you may be required to obtain paper copies of your documents and notices directly from Customer, and (iii) you or Customer may incur additional fees for requesting paper copies, to the extent permitted by applicable law.
(d) Enforceability. You acknowledge that, under applicable laws, some documents require a manual or handwritten signature, and that it is your responsibility to determine whether a document requires a manual or handwritten signature. You understand that you are solely responsible with respect to the content, validity, or enforceability of any document, and that Montra makes no representations or warranties regarding the validity or enforceability of your documents signed using the E-Sign Service.
4.3 Account Administration; Authorizations
(a) Accounts. To use the Montra Services, you must create an account (an “Account“) by providing your email address (“Account Email“) and a master password (the “Master Password” and, together with the Account Email, the “Credentials“). You are responsible for the security of your Account, and agree to keep your Credentials secure. You understand that your Account is solely for your use, and you will not share your Account or Credentials with anyone. You are fully responsible for all activities on the Montra Services associated with your Account.
(b) Account Information. In order to access or use certain aspects of the Montra Services, some users will need to provide access to information maintained by certain third-party institutions, such as payroll companies, with which you or Customer have a customer relationship, manage accounts or engage in transactions and the various applications and services for which you use Montra’s access and password management services. Further, for Montra to provide those aspects of the Montra Services, you must provide all relevant information, signatures, data, passwords, usernames, PINs and other necessary information, materials and content (“Account Information”). You retain all right, title and interest in and to your Account Information, and represent and warrant that the Account Information provided is accurate and complete and may be provided to Montra without any obligations on Montra to verify the accuracy or completeness of such Account Information. You are responsible for the consequences of any instructions provided that Montra follows, and Montra has no liability or responsibility for any inability to use the Montra Services due to such inaccuracy or incompleteness of Account Information.
(c) Account Security. You are solely responsible for (i) following instructions that Montra provides to you with respect to the Montra Services, and (ii) maintaining applicable accounts with providers of third-party websites, services, and applications (“Third-Party Products“) utilized by Customer. You will adequately secure and keep confidential any passwords or credentials, and any information accessible via your account. You accept all risks of unauthorized use of your Account arising from your failure to implement security safeguards or otherwise maintain the confidentiality of your passwords or credentials and hereby release, indemnify, defend and hold harmless from any liability in connection with any such unauthorized access. If you believe or suspect that your account, passwords or credentials have been accessed or compromised, you must immediately notify Montra. Montra reserves the right to prevent access to the Montra Services if Montra has reason to believe that your account, passwords or credentials have been compromised.
4.4 Privacy
Please review our Privacy Policy for more information on how we collect and use data relating to the use and performance of our product. Please note that the processing of any User Data is also subject to the terms of our Data Processing Addendum that we have separately agreed to between Montra and Customer and further limits our use of User Data in connection with the Services we provide.
5. Miscellaneous
5.1 Assignment; Delegation
These User Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without the prior written consent of Montra, which will not be unreasonably withheld. Any attempted transfer or assignment in violation hereof shall be null and void. Montra, in its sole discretion, may use vendors or contractors to help provide the Montra Services to you, and may change our use of vendors or contractors without notice to you. Montra will remain responsible for the acts and omissions of such vendors and/or contractors.
5.2 Governing Law
The User Terms will be governed by the laws of the State of Georgia, exclusive of its rules governing choice of law and conflict of laws. The User Terms will not be governed by the United Nations Convention on Contracts for the International Sale of Goods. All disputes arising out of the User Terms will be subject to the exclusive jurisdiction and venue of the state and federal courts of Fulton County, Georgia, USA, and the parties hereby consent to the personal jurisdiction of these courts.
5.3 Notices; Modifications
Montra may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, text message (e.g. SMS or MMS), business or personal mail, written or hard copy notice, or through posting of such notice on the Montra Services, as determined by Montra in its sole discretion. Montra is not responsible for any automatic filtering you or your network provider may apply to email notifications Montra sends to the email address you provide. Montra may, in its sole discretion, modify or update the User Terms from time to time, so you should review this page periodically. When Montra materially changes these User Terms, Montra will update the ‘Last Updated’ date at the top of this page and notify you that material changes have been made to these User Terms. Any such changes will become effective no earlier than thirty (30) days after they are posted, except that changes addressing new functions of the Montra Services or changes made for legal reasons will be effective immediately. Your continued use of the Montra Services after the date any such change becomes effective constitutes your acceptance of these User Terms, as updated. If you do not agree to any of these terms or any future terms, you may not use or access the Montra Services. Notices to Montra shall be made to the attention of the “Legal Department” and sent via mail to 4000 Dekalb Technology Parkway, Suite 340, Atlanta, GA 30340, with a copy sent via email to legal@montra.io.
5.4 Waiver
No waiver of any rights will be effective unless assented to in writing by both parties. Any such waiver will be only to the specific provision and under the specific circumstances for which it was given, and will not apply with respect to any repeated or continued violation of the same provision or any other provision. Failure or delay by either party to enforce any provision of these User Terms will not be deemed a waiver of future enforcement of that or any other provision.
5.5 Relationship
Nothing contained herein will in any way constitute any association, partnership, agency, employment or joint venture between the parties hereto, or be construed to evidence the intention of the parties to establish any such relationship. Neither party will have the authority to obligate or bind the other in any manner, and nothing herein contained will give rise or is intended to give rise to any rights of any kind to any third parties.
5.6 Unenforceability
If a court of competent jurisdiction determines that any provision of these User Terms is invalid, illegal, or otherwise unenforceable, such provision will be enforced as nearly as possible in accordance with the stated intention of the parties, while the remainder of the User Terms will remain in full force and effect and bind the parties according to its terms.
5.7 Force Majeure
Neither Party will be deemed in breach hereunder for any cessation, interruption or delay in the performance of its obligations due to causes beyond its reasonable control, including earthquake, flood, or other natural disaster, act of God, labor controversy, civil disturbance, terrorism, war (whether or not officially declared) or the inability to obtain sufficient supplies, transportation, or other essential commodity or service required in the conduct of its business, or any change in or the adoption of any law, regulation, judgment or decree.
5.8 Entire Agreement
The User Terms (including the Montra Privacy Policy) comprises the entire agreement between you and Montra with respect to its subject matter, and supersedes all prior and contemporaneous proposals, statements, sales materials or presentations and agreements. No oral or written information or advice given by Montra, its agents or employees will create a warranty or in any way increase the scope of the warranties in the User Terms.
5.9 Interpretation
For purposes hereof, “including” means “including without limitation.”