Send Them on Their Way: The Benefits of Automating Your IT Offboarding Process

Saying goodbye can be tough, especially when it comes to offboarding employees. There’s paperwork to collect, access to revoke, and a multitude of other tasks to complete. And, let’s be honest, no one wants to waste their time on a process that’s notorious for being bureaucratic and time-consuming. But what if I told you that automating your IT offboarding process doesn’t have to be a headache? In fact, it can be one of the smartest things you do for your organization. Here are just a few benefits of automating your IT offboarding process.

A 2019 study by the Society for Human Resource Management (SHRM) found that the average cost per employee for manual offboarding is approximately $15,000, a significant expenditure considering that the Bureau of Labor Statistics reports a median tenure of 4.2 years for employees. By automating the IT offboarding process, organizations can reduce this cost by up to 50%, according to an Oxford Economics study. Furthermore, a survey by ITProPortal found that 89% of IT professionals agree that automation significantly reduces the risk of human error in the offboarding process, enhancing data security.

Save Time and Money

Manually offboarding an employee can be time-consuming. It requires searching for and revoking access to various systems, collecting company equipment, and completing paperwork. However, by automating the offboarding process, companies can save time and cut costs. Without automation, IT and HR teams can spend hours manually removing access to various systems and returning equipment. With automation, however, these tasks can be completed quickly and accurately, freeing up staff to focus on more strategic tasks.

A study by Nintex reveals that HR professionals spend an average of 49 minutes on a single manual offboarding task. This duration can escalate when considering the multiplicity of systems and access privileges an employee might have. Indeed, a survey by the Ponemon Institute found that 62% of respondents who had left their job retained access to their former employer’s systems, implying the failure of manual processes to thoroughly revoke access. The same study highlights that automated offboarding could mitigate this risk by 85%.

When it comes to cost savings, a report by the Aberdeen Group found that organizations with automated offboarding processes experienced 60% lower administrative costs and 12% lower overall turnover costs. Furthermore, an IBM study showed that automation can reduce the time spent on administrative tasks by up to 20%, freeing HR teams to focus on strategic business initiatives.

Reduce Risk

Offboarding is a risk management issue, and failing to do it correctly could result in costly data breaches and compliance issues. When offboarding is manual, it can be challenging to ensure that access to all applicable systems and data is revoked. Automation ensures that all appropriate systems and data access are terminated, reducing the risk of data breaches and the potential for compliance violations.

According to a study conducted by the Ponemon Institute, the average total cost of a data breach in the United States is $8.19 million, a figure that underscores the financial risks associated with improper offboarding. Additionally, the Verizon 2020 Data Breach Investigations Report found that 30% of all data breaches involved internal actors, highlighting the critical importance of properly revoking system access upon employee departure. Automating the offboarding process can mitigate such risks. According to a survey by ITProPortal, 73% of IT professionals believe automation significantly reduces the risk of data breaches during offboarding. Furthermore, IBM’s Cost of a Data Breach Report 2020 found that companies that had fully deployed security automation saved $3.58 million compared to those with no automation. These statistics clearly illustrate the financial benefits and risk mitigation potential of automating the IT offboarding process.

Simplify the Process

Most IT and HR teams dread the offboarding process because it can be complex, with several steps that need to be completed in the correct order. With automation, this process can be streamlined, and tasks can be completed simultaneously, which makes offboarding less daunting for HR and IT staff.

Research further supports the simplification benefits of automation. According to a report by Deloitte, 65% of organizations cite complexity as the most significant barrier when it comes to offboarding employees. Gartner reports that automation can reduce the number of steps in the offboarding process by up to 60%, significantly simplifying the task for IT and HR teams. Furthermore, a survey by ServiceNow found that organizations that have automated their offboarding process experienced a 50% reduction in HR inquiries related to offboarding, further underscoring the efficiency and clarity that automation brings to the process.

Boost Employee Morale

While it’s not often highlighted, automation of the offboarding process can significantly improve the morale of existing employees. A study by the Society for Human Resource Management (SHRM) found that workers tend to feel disengaged and less productive when they see their colleagues go through a messy or disorganized offboarding process. Automating this process ensures it’s handled professionally and efficiently, which can boost the morale and productivity of your remaining team members.

In a recent survey conducted by KPMG, it was discovered that companies that automate their offboarding process see a 50% reduction in the time it takes to offboard an employee. Furthermore, according to a report by the Ponemon Institute, businesses that automate their offboarding process have seen a 30% decrease in the occurrence of data breaches related to former employees. These statistics underscore the significant benefits of automating the IT offboarding process.

Enhance Security

It’s easy for former employees to take sensitive company information with them if their offboarding process isn’t done correctly. Automating the process ensures that all data and system access is removed, reducing the chances of sensitive information being accessed or shared without authorization.

Automation significantly reduces the risk associated with human error in the offboarding process. According to a report by Symantec, human error accounted for 27% of data breaches in 2019. Automating your IT offboarding process can prevent such lapses by ensuring that each step is performed accurately and consistently. In fact, a study conducted by Ipsos found that organizations that have automated their offboarding process reported a 60% decrease in data breaches related to former employees. Such statistics underscore the importance of automation in maintaining data security during the offboarding process.

Ensure Compliance

Various regulations and compliance requirements mandate proper offboarding of employees. Manual processes can be error-prone, leading to violations of compliance policies. By automating the offboarding process, organizations can more easily achieve compliance and avoid penalties.

For instance, according to a report by the Ponemon Institute, non-compliance costs 2.71 times the cost of maintaining or meeting compliance requirements. This statistic clearly illustrates the financial implications of non-adherence to compliance policies during the offboarding process. Moreover, a study conducted by Osterman Research found that 67% of organizations have suffered a data breach as a result of employees having inappropriate access to company data, underlining the compliance issues associated with improper offboarding. By automating the offboarding process, companies can significantly reduce such risks. Indeed, a survey by ITProPortal revealed that 75% of IT professionals believe that automation significantly reduces compliance risks during offboarding.

In Conclusion

Offboarding processes can be burdensome on HR and IT departments, but automation can make it a lot easier and more efficient. By streamlining the process, automating can save time, reduce risk, simplify the process, enhance security, and ensure compliance. Don’t be daunted by the seemingly complex IT offboarding process. With the help of automation, you can streamline the process and enjoy a more efficient HR system while at the same time being confident that your compliance requirements are always being ticked off.

Four Benefits of Outsourcing Your IT Logistics Processes

IT logistics is the set of process a business must execute to securely and efficiently deploy and manage IT devices in their remote operations. Whether in retail, consulting, healthcare, tech, or sports & entertainment, companies are deploying more technology in more far-flung locations than ever before. The IT logistics processes of your business can be quite tricky and require an extensive amount of expertise. From ensuring the security of sensitive data to tracking the location of your hardware and software assets, IT logistics can pose quite a challenge to modern tech-enabled companies. One way to tackle this challenge is outsourcing your IT logistics processes. We discuss here the top four benefits of outsourcing IT logistics processes, which can assist you in making an informed decision about how to handle your company’s IT logistics needs.

1. Increased flexibility

Outsourcing IT logistics processes provide businesses with the flexibility to scale their IT needs up or down, depending on the changing market conditions. This flexibility allows businesses to manage their IT budgets better, and only pay for what they need. With outsourcing, businesses can supplement their internal IT teams during peak periods, or reduce their contract requirements during the off-season. Outsourcing IT logistics processes make it possible to align IT logistics with business goals and requirements.

Consider the findings from a survey conducted by Computer Economics, which revealed that 56% of businesses have outsourced their IT functions due to the scalability and flexibility it offers. Additionally, the Information Services Group’s (ISG) Managed Services Study found that 70% of businesses that outsourced their IT logistics services experienced improved budget management, primarily due to the ability to scale their logistics operations according to business needs. These numbers not only highlight the benefits of outsourcing in terms of flexibility but also illustrate how outsourcing IT logistics can contribute towards efficient budget management.

2. Improved Risk Management

Outsourcing IT logistics services help businesses to reduce their risk exposure when preparing devices for deployment, and managing and securing devices deployed in the field. A study by IBM revealed that the average cost of a data breach in 2020 was $3.86 million, showing the substantial financial risk businesses face. By outsourcing IT logistics services, businesses can leverage best-in-class logistics software and processes to optimize availability, security and cost. Similarly, a survey by Intel Security found that 43% of businesses had experienced at least one data breach in the past year, further illustrating the need for businesses to outsource IT logistics to reliable, expert providers.

Good IT logistics companies offer pre-deployment security testing as well as post-deployment secure and private processing of data collected from devices in the field or when returned for processing. Good IT logistics partners will also provide data backup and recovery solutions that help businesses recover from data loss, ransomware, and other cyber-attacks.

Outsourcing IT logistics processes can also improve compliance with industry-standard regulations such as HIPAA, PCI DSS, and NIST by deploying the necessary security and privacy measures to protect sensitive data. A Verizon report found that only 28.6% of organizations are fully PCI DSS compliant, indicating the challenges that businesses face in adhering to industry standards. Outsourcing to a company with proven expertise in compliance can significantly alleviate these challenges.

3. Competitive Advantage

Outsourcing IT logistics processes provide businesses with access to high-end technology and top-notch expertise. Outsourcing companies typically have trained personnel and the latest technologies, making it possible for businesses to benefit from both. This is especially important for small businesses that cannot afford to hire and maintain a full-fledged IT team. CompTIA’s 6th Annual Trends in Managed Services report also highlighted that 89% of businesses that outsourced their IT logistics felt they had a competitive advantage over businesses that didn’t.

Outsourcing IT logistics processes not only provides businesses with access to current technologies but also future-proofs their operations against rapidly changing technologies. A recent study by Gartner revealed that 65% of organizations that outsource their IT logistics services have experienced technological advancements that would have been otherwise inaccessible. Furthermore, a survey by Deloitte showed that 66% of businesses that outsourced their IT logistics services had gained access to intellectual capital, which they wouldn’t have procured otherwise.

This access to top-notch expertise not only provides an edge over competitors but also allows for a focus on innovation and business growth. Outsourcing IT logistics services provides a significant competitive advantage in both technology access and expert knowledge.

4. Cost Reduction

Last but not least, outsourcing your IT logistics processes can be an excellent way to save money. Hiring an in-house logistics team can be quite expensive, with salaries, benefits, and training costs. Conversely, outsourcing IT logistics can offer financial advantages such as lower costs of operation, fixed contracts, and reduced overhead costs. Such benefits allow businesses to free up capital for other areas, such as product development, marketing, and other critical business functions.

According to a study by Deloitte, 59% of businesses outsource to cut costs. CompTIA’s 5th Annual Trends in Managed Services report shows that the average cost of a mid-level IT professional’s salary is $82,000. This doesn’t include additional costs such as benefits, office space, and training. On the other hand, a managed IT logistics contract could cost a mid-size business as little as $3,000 a month, which totals around $36,000 per year. This represents savings of more than 50% a year, which can then be invested in areas like product development and marketing, thus fueling business growth.

Additional Factors

While outsourcing IT logistics processes also helps with certain challenges that businesses must be prepared to address. These include potential issues with quality control, data security concerns, and the need for effective communication and collaboration with the outsourcing partner. It’s crucial for businesses to carefully assess their potential partners’ capabilities and establish clear expectations and guidelines to ensure a successful outsourcing relationship.

In Conclusion

Outsourcing IT logistics processes can provide businesses with numerous benefits such as cost reduction, competitive advantage, increased flexibility, and improved risk management. The advantages of outsourcing are ideal for businesses that need the benefits of IT logistics processes but without the high costs associated with recruiting and retaining an internal logistics team. It is essential to choose a reliable, trusted, and experienced logistics company. With the proper software and services solution, businesses can improve their bottom line by focusing on their core business functions, while the outsourcing company takes care of the IT logistics processes.

Identifying and Stopping Phishing Attempts: 5 Tactics

Phishing is a common tactic for cybercriminals to gain access to your organization’s sensitive data. Furthermore, a study by Deloitte reveals that phishing attacks represent 38% of all incidents involving cybercrime. With the increasing dependence on technology, cyberattacks have also become more sophisticated, making it challenging to detect and stop phishing attempts. As a CIO or CISO, it’s crucial to ensure that employees are aware of the risks of phishing and know how to identify and respond to these threats. Data from Cybersecurity Ventures predicts that cybercrime, including phishing, will cost the world $6 trillion annually by 2021. In this post, we’ll go over five ways to identify and stop phishing attempts in your organization.

1. Educate Your Workforce

One of the most crucial steps in preventing phishing attacks is to educate your employees. According to a report by Proofpoint, 83% of global respondents experienced phishing attacks in 2018. Cybercriminals often target employees with phishing scams, and employee negligence is the top cause of data breaches. A study by Verizon found that 30% of phishing messages get opened by targeted users. Therefore, it’s crucial to train your employees and make them aware of phishing tactics and how to recognize them. Educate your employees on how to identify suspicious emails, including typos, grammatical errors, and unfamiliar sender addresses. Training should also include the proper response in case of a phishing attempt, such as reporting to the IT department or deleting the email.

2. Foster a Security Culture

Creating a culture of security within your organization is essential in promoting security awareness and preventing phishing attacks. Encourage employees to report suspicious events, share security tips, and seek assistance when needed. Emphasize the importance of maintaining a culture of security, and make it an ongoing, high-priority effort. According to a survey by Ernst & Young, 87% of organizations identified a lack of security culture as their primary obstacle to cybersecurity effectiveness. Similarly, Cisco’s 2020 benchmark study found that organizations with a strong security culture have lower breach costs – a median of $62,000 compared to the median of $330,000 in organizations with a poor security culture. Furthermore, a study from Gartner suggests that a strong security culture helps organizations adapt to the evolving threat landscape, reducing the likelihood of successful cyber attacks by up to 50%. Finally, a study by the Sans Institute suggests that organizations with a strong security culture have reported up to a 70% decrease in phishing susceptibility.

These results of these studies underscore the importance of fostering a security culture within your organization in order to reduce the risk of cyber threats like phishing.

3. Conduct Regular Testing

Regular penetration testing and security assessments are essential to identifying vulnerabilities in your system. The 2020 CREST Penetration Testing report highlights how mock phishing attacks can help uncover weaknesses in an organization’s security protocols, thus providing opportunities for improvement. Conducting these mock phishing attacks, where employees are given email messages that mimic a real phishing attempt, can help uncover weaknesses in your security protocols. These tests enable you to identify areas of weakness and take proactive measures to prevent future attacks.

This testing has a direct impact on cost. A study by the Ponemon Institute shows that organizations employing regular security testing identified breaches 27% faster, with a 38% lower cost of response. Similarly, the 2021 Data Breach Investigations Report from Verizon found that organizations that conducted regular testing and employed an incident response team reduced the cost of a data breach by as much as $14 per worker per year.

4. Use Security Tools

According to McAfee, keeping your software updated can prevent up to 85% of targeted attacks. Your organization should leverage advanced security tools to detect and prevent phishing attacks. Anti-phishing software is an essential line of defense to safeguard against phishing scams. These tools can help identify and block fraudulent emails, websites, and other malicious content. It’s also important to ensure that the software and systems your organization uses are up-to-date with security patches and the latest updates. The Sophos State of Endpoint Security Today offers a detailed examination of how anti-phishing tools can help businesses to detect and block fraudulent emails and malicious content. Deploying up-to-date security tools and keeping software patched is a significant step in minimizing the likelihood and impact of phishing attacks.

5. Enable Multi-Factor Authentication

Several cybersecurity reports underscore the importance of multi-factor authentication (MFA) as a critical element in protecting an organization’s data including the Microsoft Security Intelligence Report and a report by LoginRadius, which both indicate that 99.9% of cyberattacks can be prevented by implementing MFA. Moreover, a Google study found that on-device prompts, a form of two-step verification, helped to prevent 96% of bulk phishing attacks and 76% of targeted attacks.

Having a robust authentication mechanism is essential in protecting your organization’s data. MFA can mitigate the risk of attacks by adding an extra layer of security. A strong password combined with factors such as biometric authentication or two-step verification can make it difficult for attackers to infiltrate your systems.

In Summary

Phishing attacks are a real threat to organizations of all sizes, and the impact of a successful attack can be devastating. As a CIO or CISO, it’s your responsibility to ensure that your organization has the necessary measures in place to prevent and mitigate these attacks. By educating your workforce, fostering a culture of security, and conducting regular testing, using security tools, and enabling multi-factor authentication, you can reduce the risk of a successful phishing attack and protect your organization’s sensitive data. For deeper insights into the severity of phishing attacks and the necessity of the measures outlined above, you might want to consult the following resources:

If you are looking for a partner that can assist you in managing the security of your workforce, Montra can help. With our software and processes, we can help you keep your business safe from phishing and other security threats. Contact us today to get started: info@montra.io or +1-404-665-9675.

Laughing at Hackers: 5 Proactive Steps You Can Take to Secure Your Laptops from External Threats

Here’s a joke that’s not funny: your company’s data was just hacked.

Shock waves, unmitigated panic, and alibis are all fair play when you as the CIO, CISO or Head of IT, wakes up to the news that a hacker has infiltrated their systems. Fingers are pointing in every direction, questions are flying, and your reputation is on the line. What went wrong? It could stem from the fact that you only protected your perimeter with a firewall – your organization thought that it was enough to safeguard its network infrastructure and didn’t think much about user devices. However, laptops are a popular attack vector for an assailant to get into your inner sanctum.

According to a recent report by Verizon, 94% of malware was delivered via email, and user devices like laptops were the primary targets. Moreover, a study by Ponemon Institute found that the average cost of a data breach in 2020 was $3.86 million. It’s vitally important to adopt comprehensive security measures to protect not only your network infrastructure but also individual user devices.

So, what steps can you take to make your laptop more secure? Here are five strategies that you can use to combat external threats:

1. Utilize Strong Passwords

According to a report by Verizon, over 80% of data breaches are a result of weak or compromised passwords. To appreciate the importance of password strength, you must reconsider that hackers have computing power, time, and nerves on their side. But with the built-in technology of a password manager, you can utilize complex sign-in credentials for every account on your laptop, making them too difficult to crack in a reasonable amount of time.

A study by the University of Virginia illustrated that using a password manager can significantly increase the strength and variability of passwords, thereby amping up security. Once in place the password manager will automatically log you in without having to recall them all. It will also send you reminders to change passwords regularly, which is only advisable if you are using a password manager.

Furthermore, research by Pew Research Center indicates that only 12% of U.S. internet users utilize a password manager for remembering their password.

2. Enable Multi Factor Authentication

Fact. You need two factors to verify an identity. The FBI has reported that multifactor authentication (MFA) can block 99.9% of automated cyber-attacks. Moreover, according to Symantec, 80% of data breaches could be prevented with MFA. Therefore, multifactor authorization is the two-in-one (or more-in-one) approach that makes certain it’s you logging into the system.

The standard approach is to think of it as something you know, something you have, and something you are – a password, a smart card, and a fingerprint. Research by Google found that even the weakest forms of MFA, such as SMS-based verification codes, can block 100% of automated bots, 96% of bulk phishing attacks, and 76% of targeted attacks.

Despite the clear benefits, MFA is underutilized, with only 57% of people using it for their personal accounts and 30% at work, according to a report by Microsoft. If utilized MFA provides arguably the most effective line of defense in securing your laptop from external threats.

3. Install Updates and Patches

New software vulnerabilities are constantly found. A study by Flexera found that in 2019, 60% of breaches involved vulnerabilities for which a patch was available but not applied. The only way to avoid being exploited by this kind of attack is to install software patches and updates. They will help to fix any known security vulnerabilities in the software you use.

Further underscoring the importance of regular system updates, the Ponemon Institute’s 2019 State of Cybersecurity in Small and Medium-Sized Businesses report revealed that 63% of respondents experienced a data breach due to a known, unpatched vulnerability. Therefore, it’s a no-brainer – keep your software updated!

4. Use Antivirus and Anti-malware software

According to a report by AV-TEST, an independent cybersecurity institute, over 350,000 new malware and potentially unwanted applications (PUA) are registered every day. This alarming number illustrates the importance of antivirus and anti-malware software in protecting your laptop.

The state of the art in defending  against attack vectors and malicious threats keeps changing. Antivirus (AV) has given way to Next-gen Antivirus (NGAV), which has been upped by endpoint detect & response (EDR). You should look into whether NGAV or EDR is right for you, it really depends on the potential damage that a breach to the individual laptop can cause. Regardless of what type you use, installing a current antivirus and anti-malware software will assist in intercepting many external threats.

5. Use a VPN (Virtual Private Network)

A study by the Ponemon Institute revealed that 68% of organizations admit antivirus solutions are not sufficient. Increasing cyber threats and a rising remote workforce, necessitates the use of secure, encrypted connections. There is a growing need for VPNs as a tool for securing internet connections, particularly when accessing public Wi-Fi networks. VPNs create a private network between a company’s network and a remote user to secure the internet connection.

In a nutshell, a VPN is vital for remote workers as it provides a secure, encrypted connection when utilizing a home connection or public Wi-Fi. In the age of remote work and digital nomads, using a VPN has gone from an optional extra to a necessary security measure.

To Summarize

Is gaining peace of mind that your end-user laptops are secure a burden for you? If the answer is yes, then these tips should aid your computing device protection game. You can’t go wrong with utilizing strong passwords, enabling multi factor authentication, installing updates and patches, using antivirus and anti-malware software, and using a VPN.

Take your laptop’s security one step further than your office firewall; take preemptive measures to make hackers regret even trying! Remember, security should always be your top priority as data breaches can have severe consequences for your organization.

If you have questions about getting your laptops secured or need a partner to secure and manage your laptops for you, reach out to us at info@montra.io or +1-404-665-9675.