Pricing
Montra Services
Plans & Pricing
Paid Monthly
Paid Yearly
Directory
Always
Free
Sync with Microsoft 365
Search & Filter
Titles, Departments, Locations
Custom Views & Tags
Import/Export Users
Core
Self-Support Organizations
As low as
$37/user/mo
Directory plus:
On/Offboard Automation
Device Management
Device Security
Microsoft 365 Backup
Procurement Portal
HRIS/ATS Integration
Popular
Edge
As low as
$97/user/mo
Core Services Plus:
End-User Support
On/Offboard Management
Continuous Threat Exposure Management
Device Logistics (Basic)
Network Management
SaaS Access Management
User & Identity Security (Annual)
Integrations with HRIS, ATS, Service Desk
Vanguard
As low as
$121/user/mo
Edge Services Plus:
24/7 SOC (SIEM)
Compliance Management
Annual Pen Test
Device Backup
Device Logistics (Advanced)
User & Identity Security (Quarterly)
IT Documentation Portal
Bi-weekly Status Meetings
Quarterly Business Reviews
Annual IT Planning
Directory
Always
Free
Sync with Microsoft 365
Search & Filter
Titles, Departments, Locations
Custom Views & Tags
Import/Export Users
Core
Self-Support Organizations
$33/user/mo
Directory plus:
On/Offboard Automation
Device Management
Device Security
Microsoft 365 Backup
Procurement Portal
HRIS/ATS Integration
Popular
Edge
As low as
$87/user/mo
Core Services Plus:
End-User Support
On/Offboard Management
Continuous Threat Exposure Management
Device Logistics (Basic)
Network Management
SaaS Access Management
User & Identity Security (Annual)
Integrations with HRIS, ATS, Service Desk
Vanguard
As low as
$109/user/mo
Edge Services Plus:
24/7 SOC (SIEM)
Compliance Management
Annual Pen Test
Device Backup
Device Logistics (Advanced)
User & Identity Security (Quarterly)
IT Documentation Portal
Bi-weekly Status Meetings
Quarterly Business Reviews
Annual IT Planning
Service Descriptions
Workforce Management
Onboarding/Offboarding Automation
- Automatically provision accounts, licenses, and devices for new hires.
- Instantly revoke access, reclaims licenses, and wipes devices on termination.
- Reduce risk of data breaches and accelerates identity lifecycle management.
Sync with Microsoft 365
- Bi-directional synchronization keeps user identities, groups, and licenses up to date automatically.
- Ensure consistency across Azure AD, Teams, Exchange, and other Microsoft 365 apps.
- Reduce manual entry errors by aligning with your existing directory and HR systems.
Smart Identity Matching
- Match on Job Title, Role, Department, Location, Hiring Manager, etc.
- Set onboarding workflows based upon info from HR system(s)
- Supports dynamic policies based on changes to identity information.
HRIS/ATS Integration
- Sync employee data from HR systems or applicant tracking systems.
- Reduce duplicate entry and manual onboarding work.
- Maintain accurate records across IT and HR systems.
End-User Support
- Provide responsive IT help desk for day-to-day employee issues.
- Cover device troubleshooting, app access resets, and M365 support.
- Increase workforce productivity by reducing downtime.
Search, Filter & Export
- Quickly find users and devices with advanced filtering options.
- Save custom filters to speed time and accuracy when viewing large orgs.
- Export to CSV or Excel files
Device Management
Device Management
- Remote monitoring and management (RMM) for proactive device health.
- Assign devices to specific users for complete lifecycle visibility.
- Track warranties and asset status to plan replacements and control costs.
IT Logistics (Basic)
- Handle shipping, receiving, imaging, and deployment of devices.
- Manage returns, warranty repairs, and device reconditioning.
- Ensure employees get the right devices quickly, wherever they are.
Procurement Portal
- Centralized portal for ordering devices, licenses, and accessories.
- Integrated with approval workflows and budget controls.
- Streamlines purchasing while improving cost visibility.
Network Management
- Proactive monitoring and maintenance of LAN, WAN, and Wi-Fi.
- Optimizes performance, uptime, and bandwidth usage.
- Includes firewall, switch, and router configuration support.
IT Logistics (Advanced)
- Full lifecycle logistics for IT equipment management.
- Maintains spare pools for critical devices to reduce downtime.
- Handles warehouse storage, device kitting, and reimaging for redeployment.
Phone Service Management
- Administration of VoIP, PBX, or unified communications systems.
- Manages phone numbers, extensions, and user provisioning.
- Ensures reliable and secure voice communication.
Integrations with Service Desk
- Connects IT service desk with order fulfillment, warehousing, and logistics.
- Streamlines returns, replacements, and end-user support.
- Provides unified ticketing and tracking for better SLA performance.
Device Image Backup
- Captures full system images for rapid device recovery.
- Protects against hardware failure, ransomware, or corruption.
- Reduces downtime by restoring devices to a working state quickly.
SaaS Management
SaaS Access Management
- Centralized control of SaaS app access with single sign-on (SSO).
- Automates provisioning and deprovisioning tied to user lifecycle.
- Reduces risk of shadow IT and license sprawl.
Onboarding/Offboarding Management
- Montra team manages the entire process from account setup to hardware logistics.
- Ensures smooth experience for new hires and secure exits for departures.
- Includes coordination with HR, IT, and facilities as needed.
Microsoft 365 Backup
- Automated backup for Exchange, OneDrive, SharePoint, and Teams.
- Protects against accidental deletions, ransomware, or retention gaps.
- Easy recovery with point-in-time restore options.
Security & Compliance
Device Security
- Endpoint Detection & Response (EDR) to stop advanced threats.
- Mobile Device Management (MDM) enforces security on laptops and phones.
- Manage firewall and Data Loss Prevention (DLP) policies centrally.
Compliance Management
- Annual assessments against frameworks like HIPAA, SOC2, or GDPR.
- Ongoing monitoring to track compliance gaps and remediation.
- Automated reporting to simplify audits and certifications.
User & Identity Security
- Security Awareness Training to build a human firewall.
- Phishing simulations to test and educate employees.
- Email filtering and dark web monitoring to protect against identity theft.
24/7 SOC
- Always-on security monitoring with a dedicated Security Operations Center.
- SIEM-powered detection of anomalies and cyberattacks.
- Rapid response and remediation to minimize damage.
Continuous Threat Exposure Management
- Continuous monitoring of network, endpoints, and SaaS services.
- Identifies vulnerabilities, misconfigurations, and unauthorized access.
- Provides alerts and actionable insights before threats escalate.
Annual Pen Testing
- Independent penetration testing to identify vulnerabilities.
- Simulates real-world attack scenarios to validate defenses.
- Delivers remediation recommendations for stronger security posture.
Planning & Strategy
Annual IT Planning
- Strategic planning session to align IT with company growth goals.
- Helps forecast budgets, staffing, and technology roadmaps.
- Ensures IT investments support business priorities.
Quarterly Business Reviews
- High-level business reviews focused on IT strategy and outcomes.
- Evaluates KPIs, service delivery, and alignment with business goals.
- Identifies new opportunities for improvement or cost savings.
IT Documentation Portal
- Centralized documentation hub for IT processes and credentials.
- Provides secure access for both IT staff and end-users.
- Reduces knowledge silos and improves troubleshooting speed.
Bi-weekly Status Meetings
- Regular check-ins to review IT performance, open tickets, and priorities.
- Keeps stakeholders aligned and ensures accountability.
- Provides ongoing visibility into IT operations and projects.
FAQs
Bundles and Features
What exactly does each plan include?
- Free (up to 50 users): Directory, user attributes, search/filter, Microsoft 365 sync, import/export.
- Core: Adds onboarding/offboarding automation, device management & security, M365 backup, procurement portal, HRIS/ATS integrations.
- Edge: Includes Core plus end-user support, continuous threat exposure management, device logistics (basic), SaaS & network access controls, advanced identity security, more integrations.
- Vanguard: Includes Edge plus 24/7 SOC/SIEM and compliance frameworks for regulated industries.
Can I mix features from different plans or add services a la carte?
Plans are designed to be complete bundles, but additional services can be discussed. Contact Sales for custom options.
Does Montra support integrations with HRIS, ATS, or Service Desk tools?
Yes. Core includes basic HRIS/ATS integration. Edge and Vanguard expand integrations, including service desk platforms.
How does Montra handle device management and security?
Core includes device management and endpoint security. Edge adds device logistics and threat exposure management. Vanguard provides 24/7 SOC/SIEM for full security oversight.
Pricing & Bundles
What pricing model does Montra use?
Per-user, per-month subscription. Pricing depends on the plan selected.
Are there volume or commitment discounts?
Yes. Discounts are available for 1) larger organizations; 2) annual payments instead of monthly; and 3) multi-year contract commitments.
Do you offer a free trial or onboarding support?
Yes. Free tier is available; onboarding services are offered for Core, Edge, and Vanguard.
What payment options are available?
Monthly or annual billing; credit card or invoice (with net-terms for qualified clients).
Compliance & Security
Is Montra HIPAA compliant?
Yes. Montra operates in a HIPAA-compliant manner and can sign a Business Associate Agreement (BAA) for covered entities and their business associates.
Is Montra SOC 2 Type 2 certified?
Yes. Montra has achieved SOC 2 Type 2 certification, demonstrating that our controls for security, availability, and confidentiality meet industry-recognized standards.
Does Montra align with CIS Controls?
Yes. We encourage clients to adopt the CIS Critical Security Controls Implementation Groups (IG1, IG2, or IG3) appropriate for their size and risk profile. Montra’s platform and services are designed to help clients align with these frameworks.
How secure is customer data in Montra?
We use enterprise-grade encryption (at rest and in transit), access control, regular audits, and continuous monitoring. Vanguard clients receive 24/7 SOC/SIEM monitoring for maximum protection.
Common Buyer Concerns
How do I choose between Core, Edge, or Vanguard?
- Core: For automation, device/M365 management, procurement workflows.
- Edge: For organizations needing end-user support, threat monitoring, and advanced access controls.
- Vanguard: For regulated industries or orgs that need SOC/SIEM and compliance frameworks.
What happens if my user count grows?
Licenses scale per additional user. Volume pricing tiers are available.
Is there a minimum contract term?
No minimum for monthly plans; discounts are available for annual commitments.
Can I downgrade plans if my needs change?
Yes, plan changes are allowed at billing cycle boundaries.
Support
What support levels are offered?
- Free/Core: Email and self-service resources.
- Edge: Priority email and limited chat/phone support.
- Vanguard: 24/7 support, dedicated Customer Success Manager.
